Privacy policy

This Privacy Policy explains how blim space pte ltd (“we”, “us” or “our”) collect, use and share your personal information when you visit blimspace.com, place an order, contact us, or otherwise use our services.

INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Contact and order information, such as your name, email address, phone number, billing and shipping address, and order details.
Payment information required to process your purchase. Payments are processed by Shopify and/or our payment providers.
Account information, if you create a customer account.
Communications, including information you provide when contacting us.
Technical and usage information, such as your IP address, browser, device information and how you interact with our website.
Marketing preferences, including whether you have chosen to receive marketing communications from us.

HOW WE USE YOUR INFORMATION

We use personal information where reasonably necessary to operate our store, including to:

process payments and fulfil, deliver and manage your orders;
communicate with you about your orders or enquiries;
provide customer support;
maintain and improve our website and services;
prevent fraud, misuse or other security issues;
send marketing communications where you have chosen to receive them; and
comply with applicable legal and regulatory requirements.

HOW WE SHARE YOUR INFORMATION

We may share personal information with service providers where necessary to operate our business, including:

Shopify, which hosts and powers our online store;
payment processors;
shipping, courier and fulfilment providers;
technology, hosting, analytics and other service providers; and
professional advisers or government authorities where required by law.

We only share information reasonably necessary for these purposes.

SHOPIFY

Our store is powered by Shopify. Shopify processes certain personal information when you visit or purchase from our store and may process that information in countries outside your country of residence.

For more information about how Shopify processes personal information, please refer to Shopify's Consumer Privacy Policy and Privacy Portal.

COOKIES AND ANALYTICS

We and Shopify use cookies and similar technologies to operate our website, remember preferences, understand how visitors use the store, improve our services and, where applicable, support marketing and advertising.

You can control certain cookies through your browser settings and any privacy or cookie controls made available on our website.

MARKETING COMMUNICATIONS

If you choose to receive marketing emails from us, we may send you updates about blim space, new products, releases and promotions.

You can unsubscribe at any time using the unsubscribe link in our marketing emails. You may still receive non-marketing communications relating to your orders or customer service requests.

INTERNATIONAL TRANSFERS

Because we use Shopify and other service providers that may operate internationally, your personal information may be transferred to or processed in countries outside your country of residence.

Where required by applicable law, we take reasonable steps to ensure that personal information transferred overseas receives an appropriate level of protection.

DATA RETENTION AND SECURITY

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records and complying with legal obligations.

We take reasonable measures to protect personal information in our possession or control. However, no method of electronic storage or transmission is completely secure.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights relating to your personal information, including requesting access to or correction of your information, withdrawing consent, or requesting deletion where applicable.

To make a request, please contact us using the email address below.

CHILDREN

Our website and services are not directed at children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, services or legal requirements. The latest version will be published on this page with the updated date.